First Nations National Device Bank Support
We are excited that you have received a laptop as part of the First Nations National Device Bank Pilot. Our team at WorkVentures, are here to help you get setup, ensure your laptop is working properly and provide any training or support you might require. On your desktop screen there are videos which will walk you through topics such as:
- How to connect to the internet
- Managing your password
- Taking care of your laptop
- A booklet which will explain the parts of your laptop and how to get connected to the internet
Warranty and Support
Your laptop comes with a 6-month warranty and technical support. If there’s a fault we can’t fix remotely, we’ll help arrange a repair.
❌Note: The warranty doesn’t cover physical or accidental damage (like drops, spills, or water damage), or loss. Please handle your device with care. For tips, check out the care section in your booklet.
We hope your device empowers you and your community to connect, learn, and grow; no matter where you live.
Need Help?
We’re Here for You!
If you’re having trouble getting started or think something’s not working right:
We provide six months of ongoing technical support to the individuals and organisations we support. In the past 23 years:
- Chat with us:
- Or call us on 1800 112 205 (Mon–Fri, 6:30 AM – 1:00 PM AWST)
