Refurbishment 

Professional Equipment Refurbishment Services 

Are you looking to refurbish your technical devices? At WorkVentures, we do more than just repairs. We can also refurbish your equipment. We provide end-to-end service, and our team of technical experts work closely with you to identify your needs.  

We perform triage, testing, and repairs. All data on devices can be securely erased, and it will be cleaned and boxed to look like new.  Our team has decades of experience with providing expert refurbishments for all needs.  

devices we repair

Examples of Equipment We Refurbish 

Some examples of the equipment that we refurbish for our customers include: 

Modems and NTUs: We have refurbished more than 50,000 modems and NTUs. We clean and test, install firmware, and provide engineering changes. 

CRT Monitors: Even though CRT monitors are not considered “current technology”, we refurbish thousands of these devices for our customers. This includes setup of white balance, purity and convergence. We respray the covers and provide new custom boxes and foam inserts. 

This is not an exhaustive list of refurbishment services we provide. If you are interested in finding out if we can refurbish your technology, please contact our friendly team today! 

Laptop Refurbishment 

WorkVentures specialises in laptop refurbishment. Our partners, including large telecommunications companies, financial institutions and government bodies, donate laptops to assist with our digital inclusion program. 

WorkVentures is passionate about bridging the digital divide, and by collecting end-of-life laptops and PCs, we are able to provide underserved communities with access to technology and connectivity. 

1. Customer Service

Our team liaise with your organisation to determine the quantity and quality of end-of-life devices. 

8. Sustainability Reporting

We provide asset and sustainability reporting that ensures organisations have an understanding of the outcome of their donations. 

7. Reuse

Equipment that can be reused is refurbished by our team of professionals. 

6. E-Waste Recycling

Any equipment that is obsolete or beyond repair is securely and ethically recycled, ensuring no e-waste is sent to landfill. 

5. Assessment

WorkVentures’ team of experts assess and triages devices to determine their capability. 

4. Assurance and Compliance 

We provide certifications and compliance documents that assure you that the data destruction has been completed. 

3. Secure Data Destruction

On-site and off-site data destruction is performed. We guarantee that all data is safely wiped and destroyed before reuse or recycling. 

2. Secure Collection

Our authorised workers securely collect your equipment. The equipment is disconnected and de-installed. 

The Laptop Refurbishment Process

MDM Lock

At WorkVentures, our mission is to ensure every usable device donated to us can be refurbished and redistributed to someone in need, helping close the digital divide across Australia. For that to happen, devices need to be fully accessible and ready for a new user. One common barrier to this is an MDM lock.

What Is an MDM Lock?

An MDM lock (Mobile Device Management lock) is a security feature used by organisations to manage and protect corporate or school-owned devices. It lets IT teams enforce policies, install updates, and wipe devices if they’re lost or stolen.

While this is useful for organisational security, an active MDM lock prevents refurbishment teams from accessing the device’s settings, clearing old data and preparing it for reuse. This means a device with an MDM lock often cannot be reused and instead ends up in recycling or e-waste even though it could have served someone who needs it.

How to Check and Remove MDM Locks Before Donation

For Apple devices:
Check under Settings > General > Device Management or VPN & Device Management. If you see a profile here, the device is likely managed by an MDM system.

For Windows devices:
Go to Settings > Accounts > Access work or school. If there’s a connection listed, it may be under MDM control.

If a device is managed, the easiest and most secure way to remove the lock is to contact your IT administrator and request.

Benefits of Refurbishment 

Environmental Impact

Through refurbishment, organisations can reduce the need for new equipment. This can enhance organisations’ Environmental, Social and Governance (ESG) credibility.   

Increased Reliability

By using experts for equipment refurbishment, organisations can have peace of mind that their systems are running at full capacity. 

Cost-Effective

Organisations can save costs associated with purchasing new equipment by refurbishing existing equipment that will adequately fulfil their business requirements.

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